So, one of the main comparisons not yet done properly really in SA is insurance comparison – and in a nutshell the reason is that what ever details you complete on an online form and submit to a comparison site the results you get will never be the exact amount you’ll pay.
My Mom bought a car recently and needed insurance and used Hippo, she ended up paying R100 more per month against the amount initially quoted on the site…. She tried complaining against this but was told its due to aditional factors they had to factor in.
So is this something that can actually be compared?
In the UK there is a lot of talk about the financial comparison websites and there inability to provide the correct quotes for users and that they are sucking customers in and then completing the deal becuase lets face it – its a pain to get insurance and all the paper work required.
Will it be possible to compare insurances here in SA and provide an accurate quote online? From working with some of the companies they say that the customer would need to complete almost 40 questions to get an accurate result if all the details are correct and they don’t feel that the customer would stick around to complete 40 questions.
For me, if I can complete the questions online and avoid a sales agent then I’m happy.
The 8 insurance providers
So, we are starting to provide some insurance comparisons but not actually providing results online. Customers simply complete a few details and then send it off and receive promptly the best quotes from the following 8 providers:
I am going to test it out still and invite you to do the same and leave comments on what you like and don’t like and how we can improve this service.
Providing quotes from: Mutual and Federal, Outsurance, Unity, Hollard, New National, Momentum and Auto & General. Click here to try it out.
Tags: Insurance Comparison
